Guarantee on shoes
Warranty on shoes. Shoes come with a warranty in certain cases. Because shoes are consumables, they are not covered by normal warranty provisions and the degree of warranty / leniency depends on the age and use. To determine the age, the date of purchase applies, not the date of first use. When requesting a guarantee, we must always receive a receipt or an order number, without which we unfortunately cannot do anything for you. The reason for breaking the sole or a spike, for example, can have various causes that can almost never be traced. There is no guarantee that the nose of a shoe will wear out, even if this is already after 1 or 2 matches. The best way to protect a shoe is with Shoe Shield Foot Protection Because it is impossible for us as a supplier to check what has happened to a shoe, we strictly adhere to the warranty provisions specified by the brands. The offered discount applies when other shoes are purchased. This discount is not refundable as compensation.
If we reimburse a repair at the shoemaker out of goodwill, you must email the receipt. Repairs are reimbursed up to a maximum of € 12.00 including VAT.
If we reimburse a repair at the shoemaker out of goodwill, you must email the receipt. Repairs are reimbursed up to a maximum of € 12.00 including VAT.
| SCHOENEN | ||||
| Damaged front / nose | within 2 weeks | within 3 months | within 6 months | within 9 months |
| ALL BRANDS | None | None | None | None |
| Broken spike: | within 2 weeks | within 2 months | within 6 months | within 9 months |
| Mizuno | Free replacement | Free replacement | 50% discount on new | 30% discount on new |
| Nike | Free replacement | 30% discount on new | 15% discount on new | 10% discount on new |
| Adidas | Free replacement | 30% discount on new | 15% discount on new | 10% discount on new |
| New Balance | Free replacement | 30% discount on new | 15% discount on new | 10% discount on new |
| Underarmour | Free replacement | 30% discount on new | 15% discount on new | 10% discount on new |
| Easton | Free replacement | 30% discount on new | 15% discount on new | 10% discount on new |
| Broken / damaged sole | within 2 weeks | within 2 months | within 6 months | within 9 months |
| Mizuno | Free replacement | Free replacement | 30% discount on new | 15% discount on new |
| Nike | Free replacement | 30% discount on new | 15% discount on new | 10% discount on new |
| Adidas | Free replacement | 30% discount on new | 15% discount on new | 10% discount on new |
| New Balance | Free replacement | 30% discount on new | 15% discount on new | 10% discount on new |
| Underarmour | Free replacement | 30% discount on new | 15% discount on new | 10% discount on new |
| Easton | Free replacement | 30% discount on new | 15% discount on new |
